• To provide the best possible quality of service for our patients, their families and carers in a safe and confidential environment while fully involving them in the decision making process regarding their treatment and care
  • To deliver specialized services with quality care in the community setting
  • To focus on prevention of disease by promoting a healthy lifestyle and wellbeing
  • To treat our patients with confidentiality, courtesy and respect at all times irrespective of ethnic origin, religious belief, gender or sexual orientation
  • To utilize multidisciplinary teamwork with other agencies and healthcare professionals in order to raise the quality of care of our patients
  • To treat our patients with the same level of respect, service and support we would expect for ourselves or our families
  • To encourage feedback from our patients on the services we offer through multiple mechanisms; joining our PPG, providing verbal feedback, participating in surveys
  • To be a continuous listening and learning organisation constantly striving to improve the services we offer to our patients
  • To ensure all staff receive the training required to deliver the highest standards of patient care
  • To provide our staff with a safe environment by protecting them through zero tolerance for all forms of abuse
  • Work in partnership with patients, staff and PPG to ensure compliance with all local, national guidelines and regulations
  • To operate on a financially sound basis